Business name: Libra Utility Services Limited
Website address: www.librautility.services / www.librautilityservices.co.uk
Contact Information of business owner: info@librautility.services
When someone visits our site, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to obtain relevant information, such as the number of visitors to the various parts of the site. This information is processed in a way that does not identify an individual by any of their personal details. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how we use cookies on this website, in the Cookies Policy section of this policy.
If we require personally identifiable information through our website, we will be upfront with you about this. We will make it clear when we collect personal information and we will explain what we intend to do with it.
As part of the form submission process on our website, we collect and store the information provided during the form submission. This includes full names, email addresses and phone numbers. We use this information to:
Contact you if we need more information from you, or to provide you with further information.
We keep all contact form submissions on record for 6 months for customer service purposes. In no circumstances do we use the information that has been submitted for marketing purposes.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
This privacy notice does not cover the links to other websites. Those sites are not governed by this Privacy Policy. If you have questions about how a site uses your information, you’ll need to check that site’s privacy policy.
We will make it clear when we collect your personal information and we will always explain what we intend to do with it. We will never share your data without prior consent.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Simply email your request to info@librautility.services
Visitor comments may be checked through an automated spam detection service.
Visitor comments may be checked through an automated spam detection service.
If we detect a personal data breach, we will report this to the relevant authorities within 72 hours. If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, we will inform those individuals without undue delay.
If you have any queries or concerns, please do not hesitate to contact us by email: info@librautility.services
We keep our privacy notice under regular review. This privacy notice was last updated on 27th September 2024.